Vehicle Recall Check
Adaptive/mobility equipment

CHRYSLER adaptive/mobility equipment recall — 25V876000

Rollx Vans reported recall 25V876000 to NHTSA on December 17, 2025.

Adaptive/mobility equipment

25V876000

Official NHTSA text (English)

Defect summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

ManufacturerRollx Vans
ComponentEQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Campaign number25V876000
MakeCHRYSLER, DODGE, FORD, GMC, RAM, TOYOTA
Model year2016–2025
Report receivedDecember 17, 2025
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 25V876000 · Report received: December 17, 2025
https://www.nhtsa.gov/recalls?nhtsaId=25V876000

What does this record mean?

Rollx Vans reported recall 25V876000 to NHTSA on December 17, 2025. The record falls under adaptive/mobility equipment and covers 31 make-model-year combinations across CHRYSLER, DODGE, FORD, GMC, RAM, TOYOTA, model years 2016–2025.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns vehicle equipment or interior systems. NHTSA uses this grouping when the defect does not fall squarely into one of the defined systems above; the actual subject is stated in the official text.

What should I do?

Read the scope and the remedy from the official text on this page. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided here.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 25V876000 cover?

The record falls under adaptive/mobility equipment and covers vehicles from CHRYSLER, DODGE, FORD, GMC, RAM, TOYOTA in model years 2016–2025. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.