Vehicle Recall Check
Back over prevention

RAM back over prevention recall — 25V330000

Chrysler (FCA US, LLC) reported recall 25V330000 to NHTSA on May 21, 2025.

Back over prevention

25V330000

Official NHTSA text (English)

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

ManufacturerChrysler (FCA US, LLC)
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Campaign number25V330000
MakeRAM
Model year2022–2025
Report receivedMay 21, 2025
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 25V330000 · Report received: May 21, 2025
https://www.nhtsa.gov/recalls?nhtsaId=25V330000

What does this record mean?

Chrysler (FCA US, LLC) reported recall 25V330000 to NHTSA on May 21, 2025. The record falls under back over prevention and covers 3 make-model-year combinations across RAM, model years 2022–2025.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns driver assistance systems: stability control, collision avoidance, lane keeping, the rear view camera or the communication module. These systems support the driver; they do not replace the driver.

What should I do?

If the screen shows no image, the system activates unexpectedly, or a related warning appears on the dashboard, contact the dealer. For a good share of records in this family the remedy is a software update, and on some vehicles it can be delivered over the air.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 25V330000 cover?

The record falls under back over prevention and covers vehicles from RAM in model years 2022–2025. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.