TOYOTA steering recall — 25V040000
Toyota Motor Engineering & Manufacturing reported recall 25V040000 to NHTSA on January 29, 2025.
25V040000
Official NHTSA text (English)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Campaign number: 25V040000 · Report received: January 29, 2025
https://www.nhtsa.gov/recalls?nhtsaId=25V040000
What does this record mean?
Toyota Motor Engineering & Manufacturing reported recall 25V040000 to NHTSA on January 29, 2025. The record falls under steering and covers 6 make-model-year combinations across TOYOTA, model years 2023–2023.
A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.
This record concerns a steering or suspension defect. Records in this family can involve reduced steering control, fasteners working loose, or handling that differs from what the vehicle was designed for.
What should I do?
If you feel play in the steering, pulling to one side, noise or vibration, contact the dealer and avoid high speeds until it is fixed. The recall work is free of charge.
Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.
Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.
Where is the VIN?
The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.
Before you go to the dealer
The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.
Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.
Source and currency
The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.
NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.
When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.
Vehicles covered
Frequently asked
What does recall 25V040000 cover?
The record falls under steering and covers vehicles from TOYOTA in model years 2023–2023. The detail is in the official text on this page.
How do I know if my vehicle is included?
If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.
Is there a charge?
No. Recall work is free of charge and independent of warranty.
How soon should I have it done?
There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.
Why is the official text in English?
Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.