Vehicle Recall Check
Latches, locks and linkages

CHEVROLET latches, locks and linkages recall — 24V060000

General Motors, LLC reported recall 24V060000 to NHTSA on February 1, 2024.

Latches, locks and linkages

24V060000

Official NHTSA text (English)

Defect summary

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ManufacturerGeneral Motors, LLC
ComponentLATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Campaign number24V060000
MakeCHEVROLET, GMC
Model year2020–2024
Report receivedFebruary 1, 2024
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 24V060000 · Report received: February 1, 2024
https://www.nhtsa.gov/recalls?nhtsaId=24V060000

What does this record mean?

General Motors, LLC reported recall 24V060000 to NHTSA on February 1, 2024. The record falls under latches, locks and linkages and covers 20 make-model-year combinations across CHEVROLET, GMC, model years 2020–2024.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns the body structure, seats or latches and locks. Records in this family can involve the structure not behaving as designed in a crash, or a component opening unexpectedly.

What should I do?

If a door, hood or trunk latch behaves unusually, or a seat has play or makes noise, contact the dealer. If the record concerns the hood latch, check each time that the hood is fully closed until the remedy is applied.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 24V060000 cover?

The record falls under latches, locks and linkages and covers vehicles from CHEVROLET, GMC in model years 2020–2024. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.

Manufacturer's own VIN lookup page