Vehicle Recall Check
Visibility

JAGUAR visibility recall — 23V518000

Jaguar Land Rover North America, LLC reported recall 23V518000 to NHTSA on July 27, 2023.

Visibility

23V518000

Official NHTSA text (English)

Defect summary

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The high voltage coolant heater may fail to defrost the windshield.

Consequence

A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.

Remedy

Dealers will replace the high voltage coolant heater, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H448.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ManufacturerJaguar Land Rover North America, LLC
ComponentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Campaign number23V518000
MakeJAGUAR
Model year2021–2022
Report receivedJuly 27, 2023
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 23V518000 · Report received: July 27, 2023
https://www.nhtsa.gov/recalls?nhtsaId=23V518000

What does this record mean?

Jaguar Land Rover North America, LLC reported recall 23V518000 to NHTSA on July 27, 2023. The record falls under visibility and covers 2 make-model-year combinations across JAGUAR, model years 2021–2022.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns visibility or lighting: glazing, wipers, mirrors, interior or exterior lights. In this family the risk is usually reduced visibility for the driver, or reduced conspicuity of the vehicle to others.

What should I do?

Check regularly that headlights, brake lights and indicators work; defects in this family are often only noticed if you look. If something seems wrong at night or in rain, contact the dealer.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 23V518000 cover?

The record falls under visibility and covers vehicles from JAGUAR in model years 2021–2022. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.