Vehicle Recall Check
Latches, locks and linkages

LAND ROVER latches, locks and linkages recall — 23V324000

Jaguar Land Rover North America, LLC reported recall 23V324000 to NHTSA on May 4, 2023.

Latches, locks and linkages

23V324000

Official NHTSA text (English)

Defect summary

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover and 2023 Land Rover Range Rover Sport vehicles. The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Consequence

In the event of a crash, unsecured objects from within the armrest compartment may strike the vehicle occupants, increasing their risk of injury.

Remedy

Dealers will replace the locking arm of the second-row armrest storage compartment, free of charge. Owner notification letters were mailed October 3, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N789.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ManufacturerJaguar Land Rover North America, LLC
ComponentLATCHES/LOCKS/LINKAGES
Campaign number23V324000
MakeLAND ROVER
Model year2023–2023
Report receivedMay 4, 2023
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 23V324000 · Report received: May 4, 2023
https://www.nhtsa.gov/recalls?nhtsaId=23V324000

What does this record mean?

Jaguar Land Rover North America, LLC reported recall 23V324000 to NHTSA on May 4, 2023. The record falls under latches, locks and linkages and covers 2 make-model-year combinations across LAND ROVER, model years 2023–2023.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns the body structure, seats or latches and locks. Records in this family can involve the structure not behaving as designed in a crash, or a component opening unexpectedly.

What should I do?

If a door, hood or trunk latch behaves unusually, or a seat has play or makes noise, contact the dealer. If the record concerns the hood latch, check each time that the hood is fully closed until the remedy is applied.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 23V324000 cover?

The record falls under latches, locks and linkages and covers vehicles from LAND ROVER in model years 2023–2023. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.