MERCEDES-BENZ electrical system recall — 22V733000
Mercedes-Benz USA, LLC reported recall 22V733000 to NHTSA on September 30, 2022.
22V733000
Official NHTSA text (English)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign number: 22V733000 · Report received: September 30, 2022
https://www.nhtsa.gov/recalls?nhtsaId=22V733000
What does this record mean?
Mercedes-Benz USA, LLC reported recall 22V733000 to NHTSA on September 30, 2022. The record falls under electrical system and covers 2 make-model-year combinations across MERCEDES-BENZ, model years 2021–2021.
A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.
This record concerns the electrical system or hybrid/electric propulsion. Consequences recorded in this family can include loss of drive power, short circuits and risks involving the high-voltage battery.
What should I do?
If you see unexplained dashboard warnings, sudden loss of power, unusual heat while charging or a burning smell, contact the dealer. For some records the remedy can be delivered as an over-the-air software update; that is noted separately on the record page.
Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.
Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.
Where is the VIN?
The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.
Before you go to the dealer
The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.
Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.
Source and currency
The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.
NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.
When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.
Vehicles covered
Frequently asked
What does recall 22V733000 cover?
The record falls under electrical system and covers vehicles from MERCEDES-BENZ in model years 2021–2021. The detail is in the official text on this page.
How do I know if my vehicle is included?
If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.
Is there a charge?
No. Recall work is free of charge and independent of warranty.
How soon should I have it done?
There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.
Why is the official text in English?
Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.