Vehicle Recall Check
Parking brake

FORD parking brake recall — 21V631000

Ford Motor Company reported recall 21V631000 to NHTSA on August 11, 2021.

Parking brake

21V631000

Official NHTSA text (English)

Defect summary

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Consequence

Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Remedy

Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ManufacturerFord Motor Company
ComponentPARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Campaign number21V631000
MakeFORD
Model year2016–2020
Report receivedAugust 11, 2021
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 21V631000 · Report received: August 11, 2021
https://www.nhtsa.gov/recalls?nhtsaId=21V631000

What does this record mean?

Ford Motor Company reported recall 21V631000 to NHTSA on August 11, 2021. The record falls under parking brake and covers 4 make-model-year combinations across FORD, model years 2016–2020.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns a brake system defect. Brake recalls can cover longer stopping distances, a change in pedal feel, or a leak in the hydraulic circuit. Whether the defect is present in your specific vehicle depends on its build date and production batch.

What should I do?

If you notice anything unusual in braking — the pedal going deeper than normal, a spongy feel, a brake warning on the dashboard — stop driving the vehicle and contact the dealer. The recall work is free of charge even if you have seen no symptom, so there is no reason to postpone it.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Frequently asked

What does recall 21V631000 cover?

The record falls under parking brake and covers vehicles from FORD in model years 2016–2020. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.

Manufacturer's own VIN lookup page