RAM power train recall — 18V100000
Chrysler (FCA US LLC) reported recall 18V100000 to NHTSA on February 8, 2018.
18V100000
Official NHTSA text (English)
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign number: 18V100000 · Report received: February 8, 2018
https://www.nhtsa.gov/recalls?nhtsaId=18V100000
What does this record mean?
Chrysler (FCA US LLC) reported recall 18V100000 to NHTSA on February 8, 2018. The record falls under power train and covers 10 make-model-year combinations across RAM, model years 2017–2018.
A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.
This record concerns the engine, power train or speed control. The consequence most often recorded in this family is an unexpected loss of power while driving, or the vehicle moving when it should not.
What should I do?
If you notice engine shudder, a check engine light, the transmission behaving unexpectedly, or the vehicle moving while parked, contact the dealer. Making a habit of the parking brake is a practical precaution for records in this family.
Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.
Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.
Where is the VIN?
The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.
Before you go to the dealer
The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.
Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.
Source and currency
The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.
NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.
When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.
Vehicles covered
Frequently asked
What does recall 18V100000 cover?
The record falls under power train and covers vehicles from RAM in model years 2017–2018. The detail is in the official text on this page.
How do I know if my vehicle is included?
If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.
Is there a charge?
No. Recall work is free of charge and independent of warranty.
How soon should I have it done?
There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.
Why is the official text in English?
Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.