Vehicle Recall Check
Power train

JEEP power train recall — 16V287000

Chrysler (FCA US LLC) reported recall 16V287000 to NHTSA on May 11, 2016.

Power train

16V287000

Official NHTSA text (English)

Defect summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Consequence

A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ManufacturerChrysler (FCA US LLC)
ComponentPOWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Campaign number16V287000
MakeJEEP
Model year2016–2016
Report receivedMay 11, 2016
Source: NHTSA — National Highway Traffic Safety Administration
Campaign number: 16V287000 · Report received: May 11, 2016
https://www.nhtsa.gov/recalls?nhtsaId=16V287000

What does this record mean?

Chrysler (FCA US LLC) reported recall 16V287000 to NHTSA on May 11, 2016. The record falls under power train and covers 1 make-model-year combinations across JEEP, model years 2016–2016.

A recall is the manufacturer identifying a safety-related defect or a non-compliance with a standard in a group of vehicles, and reporting it officially. It does not mean the whole vehicle is faulty: it covers a specific condition found in a specific part, within a specific build range.

This record concerns the engine, power train or speed control. The consequence most often recorded in this family is an unexpected loss of power while driving, or the vehicle moving when it should not.

What should I do?

If you notice engine shudder, a check engine light, the transmission behaving unexpectedly, or the vehicle moving while parked, contact the dealer. Making a habit of the parking brake is a practical precaution for records in this family.

Work carried out under a recall is done at no cost to the owner. This does not depend on the vehicle still being in warranty: a recall is not a warranty claim, it is a separate obligation. The dealer should not charge you for labour or parts.

Whether a record covers your vehicle is determined by make, model and model year — but not every vehicle of that model year is necessarily included. The manufacturer usually covers a specific build date range. Only a VIN-based lookup gives a definite answer.

Where is the VIN?

The VIN has 17 characters and appears in four places: on a plate at the lower left corner of the windscreen, on the label inside the driver's door jamb, on the registration document, and on most vehicles on a label in the engine bay. VINs never use the letters I, O or Q; the similar-looking characters are the digits 1, 0 and 9.

Before you go to the dealer

The work is done at the manufacturer's authorised dealer. Quoting the campaign number when you book shortens the process, because the dealer can order the part in advance. If you are not sure whether your vehicle is covered, verify it on the manufacturer's own VIN lookup page; that link is provided on this page.

Before you go to the dealer, have three things ready: the VIN, the registration document and the campaign number. If you have seen a symptom related to the defect, note when and under what conditions; that speeds up diagnosis. Keep the paperwork showing the work that was done: it is useful when you sell the vehicle or if a second record appears.

Source and currency

The official text on this page is reproduced exactly as NHTSA published it. It has not been summarised, rewritten or interpreted. The rest of the page is written in this language.

NHTSA records cover vehicles sold in the US market. A model with the same name sold in Europe or elsewhere may have been built with different equipment and different suppliers, so whether a record covers your vehicle is settled only by the manufacturer's own lookup.

When a record stops appearing in the source, this page is taken down the same day and the address returns a 410 response; no text is left behind. If you have an objection about a record, you can send it from the correction page.

Vehicles covered

1

Frequently asked

What does recall 16V287000 cover?

The record falls under power train and covers vehicles from JEEP in model years 2016–2016. The detail is in the official text on this page.

How do I know if my vehicle is included?

If make, model and model year match, your vehicle may be included; but the manufacturer usually covers a specific build date range. Only a VIN lookup gives a definite answer.

Is there a charge?

No. Recall work is free of charge and independent of warranty.

How soon should I have it done?

There is no reason to wait. If a part has to be ordered the dealer will give you a date; in the meantime follow the advisories shown on this page.

Why is the official text in English?

Because that is the record NHTSA published. It is not summarised, rewritten or interpreted; the rest of the page is in this language.